Name:
Emily Basten
Who do you work for?
Indiana University Athletics Department
What is your formal title?
IU Athletics Administrative and Varsity Club Intern
Please explain your duties and responsibilities:
• Coordinates on campus visits with donors and alumni.
• Provides customer relations to current and prospective donors.
• Provides administrative support to the Sport Administration team. Duties include:
management and execution of game contracts, coordination of employment contracts and
organization of team rules.
• Provides support to capital projects, including the Simon Skojdt Assembly Hall.
• Serves as a liaison between the Athletic Department and Faculty Athletics Committee.
• Updates departmental policies and procedures.
• Writes various reports and proposals, under the direction of the senior leadership team.
• Provides support to department events, including playing a vital role in game day
operations and logistics of Varsity Club events.
• Served on the hiring committee for the 2016 Water Polo Head Coach search.
How did you get this internship?
As an undergraduate at Indiana University, I was a student athlete on the women’s soccer team. In fall of 2015 I was finishing up my final season of eligibility, at which time I connected with our Assistant Athletic Director for Operations and Sports Administration on an away trip. After follow up conversations, I began working as an unpaid intern in the spring of my senior year for administration. Prior to graduation in May, I was hired as a paid intern with a duel role in Administration and Development (which is called Varsity Club at IU).
What was crucial in getting you this internship that made you standout from other applicants?
I believe my biggest asset as an unpaid intern, that made me standout from other applicants, was that I was constantly present and aware. By present I mean that I was constantly at every event, even if that meant running from early morning practice, to class, to my internship, to lifting, and back to the internship. I was also committed to helping out everyone in the department from relatively simple tasks, to a more committed projects where I would have to talk with leaders from the NCAA and various conferences. This turned out to be incredibly beneficial, not only to getting hired, but also because I now know almost every coach, administrator, staff member, and even the President of the University and his staff personally, which has allowed me to establish more responsibility and trust from everyone.
In being “aware,” I made sure that I did my best to problem solve before getting told what to do. I believe the biggest mistake is that people wait to be told when and how to do things. If you are constantly aware, you can stay one step ahead of issues or projects that might come up allowing you more time to problem solve on your own and produce a sought after result. This also gives the leadership more reason to look to you first for any opportunity that might come up.
What do you enjoy most about your internship?
What I enjoyed most about my internship was having a duel role in administration and development because at one point or another I had the opportunity to see every aspect of what it takes to run a power five athletic department. I learned so much and met so many people while proving I could manage a heavy load from both leadership teams.
In October I was hired full time in the Varsity Club and I am even more thankful now for my time working with both administration and development. From that I now better understand the many dynamics that are limiting and opportunity for the two to work together to enhance the overall student athlete, donor, and fan experience at IU.
I also enjoy working for a school that without a doubt changed my life through the student athlete experience I received. The passion I have for IU has really helped me to connect with donors and seek out opportunities to give back to my school.
Where do you want to/plan to go from this opportunity?
After getting hired full time with the Varsity Club, my current plan is to remain at IU for the time being while determining if development will be the route for me as I look to climb the ladder within athletics. Due to my prior internship, I am still involved in many aspects of administration through numerous committees, so I am thrilled to also continue to be wary of how I could see an administrative role in my future. I do believe that if I find administration as a better fit I would love to come back to a smaller school, like Central Michigan, but remain at a Power Five school if I choose to work in development.
​Name: Cory Lamp
Who do you work for? – Palace Sports & Entertainment – The Detroit Pistons
What is your formal title? – Sales Consultant
Please explain your duties and responsibilities:
- Initiate new season ticket, mini-plan, and group sales for the Detroit Pistons
- Initiate new season ticket, and group sales for DTE, Meadow Brook, and Freedom Hill
- Build relationships between PS&E and new business prospects
- Sell and service incoming individual game opportunities
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How did you get this internship?
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-Met with my Supervisor, Joe Schiavi, who is the Director of Sales at the Mount Union Sales Conference in February of 2016. Followed up with him with a phone interview, job shadow, and made my way into the position.
What was crucial in getting you this internship that made you standout from other applicants?
-Coming from Joe himself, I presented myself professionally and had qualities that matched previous applicants; a drive to learn, coachable, professional appearance, and a drive to succeed in what I do. My background of basketball also helped.
What do you enjoy most about your internship?
-I enjoy coming to work every day knowing the people around me are willing to help me and I enjoy working with them because of the various attitudes. Collectively, the culture on the floor is fun, but also serious when it comes down to it.
Where do you want to/plan to go from this opportunity?
-I plan to try and stay in the organization, but I am interested in more so the service side of things. I enjoy sales, but my favorite part about it is working one on one with people who have an interest in us and getting them the best service and value out here.
Name: Kayla Wulff
Who do you work for? Jacksonville Jaguars
What is your formal title? Intern of Ticket Sales and Services
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Please explain your duties and responsibilities: Operated Archtics ticketing software and
Microsoft Dynamics CRMto stay up-to-date on client accounts, assisted in planning
and execution of season ticket member and client prospecting events, provided support
to account service representative and account executives
How did you get this internship? Applying on TeamWork Online
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What was crucial in getting you this internship that made you stand out from other applicants? A professional resume showcasing my achievements and extracurricular activities (especially the extracurricular activities). Also, showing my personality and passion to the interviewers during a skype interview.
What do you enjoy most about your internship? The opportunity to connect with such successful and unique individuals within an NFL team (you never know who people know) and the flexibility of the Jacksonville Jaguars to allow me to explore other departments within the organization.
Where do you want to/plan to go from this opportunity? I will move into the sports industry as a full-time professional. I’d like to explore the option of sales without developing tunnel vision, as I am still interested in and excited about other facets of the industry. I hope to gain some experience within the NFL not only on a team side, but also the league side.
Name: Erik Lewis
Who do you work for?
Central Michigan Baseball
What is your formal title?
Student Manager/Intern
Please explain your duties and responsibilities:
I had various responsibilities throughout my internship with CMU Baseball. I would
handle anything from laundry, filming games and practices, working in JumpForward
(the recruiting database), recruiting potential prospects to attend baseball camps
held at CMU, running tournaments at Theunissen Stadium for high school baseball teams.
How did you get this internship?
I did my field study with CMU Baseball as well and so I asked Coach Steve Jaksa and the Director of Baseball Operations, Tom Albrecht, if I could continue my work and stay on as an intern and they were happy to have me.
What was crucial in getting you this internship that made you standout from other applicants?
I believe the work I did throughout my field study proved that I was reliable and a diligent worker for the team. I believe I demonstrated to the coaches that I was dedicated, hard working and passionate about my work with CMU Baseball and that made me stand out to them.
What do you enjoy most about your internship?
I enjoyed working with the team on a daily basis and expanding my network within the sports field. I enjoyed getting to know the players, coaches and fellow student workers.
Where do you want to/plan to go from this opportunity?
I hope to take advantage of my expanded network and use to obtain employment in the sports field. I believe my experience and the knowledge I have gained working with the baseball team will come in handy for my career in sport management.
Name: Haley Helverson
Who do you work for?
University of Minnesota Athletics Department
What is your formal title?
Student-Athlete Development Intern
Please explain your duties and responsibilities:
I manage community outreach for 600 plus student-athletes and help
assist in the planning and promotion of personal and
professional development programs.
​
How did you get this internship?
Through the Intercollegiate Athletics (ICA) Internship Program at the University of Minnesota on GopherSports.com
What was crucial in getting you this internship that made you standout from other applicants?
Real life experience in the field. I was a student intern before I applied for the paid position, but going above and beyond what was asked of me definitely helped when I was called upon.
What do you enjoy most about your internship?
The people whom I worked with, and my passion for kids and giving back. It was fun therefore making it not feel like “work”.
Where do you want to/plan to go from this opportunity?
I have just recently accepted a position with a youth soccer club, I will be taking over their operations manager position. I still don’t know what avenue I want to pursue, I’m hoping my path with community relations will cross again, but for now as long as kids are involved, I’ll be happy.
Name: Steve Dowhan
Who do you work for?
Western Illinois University – Department of Campus Recreation
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What is your formal title?
Recreation Facility Management Intern
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Please explain your duties and responsibilities.
In this position, I oversaw daily operations of 85,000 square foot
Student Recreation Center - housing six-lane pool, sauna, three basketball courts,
two multi-use courts, elevated track, cardio plaza, weight room, two fitness
studios, and five racquetball courts. I directly supervised 12 front desk
student employees and was responsible for hiring, training, scheduling, and customer
service development. One night a week, I was the acting manager on duty, responsible for reconciling the cash drawer, securing the facility, and resolving all patron complaints and disputes. During my shift, I was responsible for doing facility rounds, laundry, and updating equipment and machine logs so as to make sure everything was in in safe, working order. Finally, I was a member of Emergency Management Action Team, responsible for developing and providing all campus recreation employees with information and training regarding emergencies that may occur in the Student Recreation Center.
How did you get this internship?
I was attending Western Illinois University as a Graduate Assistant and working toward my Master of Science – Sport Management. As part of the degree, I was required to complete an internship in the field. I had experience in campus recreation during my undergraduate studies and felt that this would be a great opportunity in campus recreation and in facility management in general.
What was crucial in getting you this internship that made you standout from other applicants?
I believe that my previous experience in campus recreation was crucial in my getting this internship. Showing that I had previously managed student employees and open/closed a facility during my undergraduate studies showed that I had the requisite experience to smoothly transition into this role.
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What do you enjoy most about your internship?
During this internship, I most enjoyed learning the ins and outs of managing a large, high-traffic facility. I enjoyed interacting with professional and student staff on a daily basis and helping student employees develop translatable skills so that they could move into positions in their desired career fields upon graduation.
Where do you want to/plan to go from this opportunity?
From this opportunity I was able to get a full time job working for the city of Frisco, Texas. I am one of the mangers and their city recreation facility and oversee the front desk and customer service staff. Like my internship, I am responsible for opening and closing the facility and managing the day-to-day operations of the front desk.
Name: Austin Bubin
Who do you work for?
- Westfield Group Country Club
6500 Greenwich Rd, Westfield Center, OH 44251
What is your formal title?
- Sales and Marketing Intern
Please explain your duties and responsibilities:
- Attend weekly managerial meetings with all departments
- Scheduled and conducted tours and discuss property amenities for potential
members and client outings in order to sell our available outing slots and member quotas.
- In charge of creating media for all restaurant table top signage, as well as score cards for corporate outings and member events.
- Assisted with the operation of corporate outings and post-golf events (meals).
How did you get this internship?
- Westfield Group Country Club was a participant in the School of Hospitality Business Career Expo. They were coincidentally the last booth I went to.
What was crucial in getting you this internship that made you stand out from other applicants?
- I think what made me stand out from other applicants is my aptitude for selling, attention to detail, appreciation for the country club atmosphere/golf, and availability and interest in relocation.
What do you enjoy most about your internship?
- Working on the property of a golf course sure did have its perks (living on the course). However, the guest interaction was something I enjoyed the most. All of the members of the club were very welcoming and experienced in life, making the club a very enjoyable place to work. I was fortunate to play a lot of golf while I was there, which is always a big plus.
​
Where do you want to/plan to go from this opportunity?
- The goal after accepting this internship would have been to begin the ascension up the ranks to become the General Manager of a club. It is a long and strategic role that may consist of many location changes and job descriptions in order to get the experience needed to be a GM. Once you are there, I am sure it is a very rewarding experience and position.
Name: Candace Salliotte
Who do you work for? Youth Marketing Connection
What is your formal title? Adidas brand ambassador and Independent Contractor
Please explain your duties and responsibilities:
The biggest responsibility as an adidas brand ambassador is to integrate a big name
brand with the students of Central Michigan University and have the brand become a
permanent part of every facet of student life, by weaving brand experiences into campus
life and traditions. Events and contests are planned around big school games or happenings,
like rival games, final exams, spring break, etc., that give students the opportunity to connect with the adidas brand and win free gear. To do this, a marketing plan for the entire academic school year was created and followed, as well as personally posting on social media outlets, Twitter and Instagram multiple times a week. Our bosses meet with us weekly via Skype due to headquarters bring in Boston, MA and during the meetings we discuss upcoming events, product distribution and meet with executives from adidas headquarters. Also, we are responsible for visiting local adidas retail stores and documenting the set-up of adidas clothes and products.
How did you get this internship?
I was referred to the position by a friend, was contacted by the internship program supervisor and then went through a three month hiring process.
​
What was crucial in getting you this internship that made you stand-out from other applicants?
The experience that I had prior to this internship was with CMU Athletics Marketing and all of the knowledge I gained throughout my time there drastically helped me and made me stand out. The networking I had done previous to the internship with not only my CMU Athletics internship advisors but with a number of people in the CMU Athletics faculty allowed me to have outstanding letters of recommendation.
What do you enjoy most about your internship?
Working with a large name brand company. It’s never a boring day during the internship as I get to see the ins and outs of a world known company and brand. Also, I love the look on students faces when they win free gear. I really got to see the student’s passion for their school during some of the contests we ran and that in its own was refreshing and rewarding to witness.
Where do you want to/plan to go from this opportunity?
Definitely into sports marketing. This internship allowed me to finally specifically figure out what I want to do with my career, and it makes me so excited for the future!
Name: Jason Erickson
​
Who do you work for? The Ohio State University Department of Athletics- Compliance
What is your formal title? Athletics Compliance Coordinator
Please explain your duties and responsibilities: As Compliance Coordinator, it is my
responsibility to help monitor all areas of our athletics department to ensure we are
following NCAA rules. This includes monitoring recruiting activities for certain sports
including approving official and unofficial visits that recruits make to our campus, as
well as off campus contact that our coaches make with prospective student-athletes.
I also help monitor practice hours for our student-athletes to make sure we are not going
over the permissible amount of time allowed per week. I also assist with the distribution of complimentary admissions for our student-athletes and prospects for competitions on campus. In addition to that, I also prepare education materials to distribute to people in our department to educate them on NCAA rules.
​
How did you get this internship? I was searching for jobs online, found this posted on ncaa.org, thought it looked like a good opportunity, so I applied.
​
What was crucial in getting you this internship that made you standout from other applicants? I believe my past experience at CMU played a crucial part in helping me get this opportunity. While at CMU I spent three years as an intern working in athletics compliance. Many of the responsibilities I had at CMU are very similar to what I do now for Ohio State.
​
What do you enjoy most about your internship? I enjoy being able to interact with many different personalities in the athletic department. Almost everything that our athletics department does has to have compliance approval to ensure we are following NCAA rules. Our office is constantly in contact with coaches, student-athletes, and all other departments on campus that are involved in athletics.
Where do you want to/plan to go from this opportunity? I’m not sure. I really enjoy working in college athletics, and I have enjoyed working in compliance. I don’t plan on doing anything different.
​
Name: Amanda L. Mitchell
Who do you work for?
Laingsburg High School Athletic Department
What is your formal title?
I am a student intern for the athletic director at Laingsburg High School
Please explain your duties and responsibilities:
My duties include everything from game-day operations to chaperoning, to be a point of
contact for the Laingsburg community. With the majority of my internship happening during the fall sport season, I have worked mainly with the JV and Varsity Girls Volleyball teams as well at the JV and Varsity football teams. I have assisted in setting up the scorer’s table (volleyball) and the press box (football). I have helped with ticket sales on both ends; selling tickets at the gate as well as tracking ticket stubs and counting money at the end of events.
I have also assisted the athletic director with different projects this semester. One of these projects was looking at area high school enrollment numbers and putting together a potentially new athletic conference. Another project was updating the high school’s record board in the gymnasium. Finally, the largest project of them all has been an internal review of the communication processes and effectiveness within the athletic department and with their stakeholders (coaches, athletes, fans, boosters, etc.).
How did you get this internship?
I emailed Jason Dykstra, the athletic director at Laingsburg High School. I started out by introducing myself including what I was going to school for, and explaining what type of position I was looking for. He was very interested in having an intern this fall, so I went in one morning and met with him to talk about duties for the semester and it just evolved from there.
What was crucial in getting you this internship that made you standout from other applicants?
To my knowledge there were no other “applicants” but I took the initiative to reach out to the athletic director on my own. I wasn’t afraid of being turned down because I really had nothing to lose by asking him about an intern position.
What do you enjoy most about your internship?
My favorite part about working at Laingsburg High School is the experience I have been able to get. Being a small town community, I have been able to have my hand in on almost everything. They have strong athletic programs, therefore leading to extended seasons. This has allowed me to not only build relationships with the athletes and coaches, but also the parents and sports boosters.
Where do you want to/plan to go from this opportunity?
I am working on furthering my education and pursing a Master of Arts in Sport Administration. My short-term goals are to be an athletic directory, and I think I would enjoy working in a similar small town school. You really begin to form relationships with those in the athletic department and it makes it easier to feel connected. I think by taking this step, building connections with athletes, coaches, and other sport administrators, I can work toward my end-goal of becoming a sport psychologist.
Name: Tyler Grambo
Who do you work for? United Shore Professional Baseball League
What is your formal title? Marketing and Promotions Intern
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Please explain your duties and responsibilities:
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Helped launch a new Independent Baseball league and ballpark - Jimmy John’s Field
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Provided on-field entertainment for fans and assisted with the presentation of each game
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Communicated through headset with Director of Promotions and VP of Marketing during in-game to execute promotions
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Operated cameras during in-game broadcast to provide visual effects for fans via scoreboard
How did you get this internship? CMU SMAC. I was in charge of the Career Fair and gained a personal relationship with Theresa Doan, the VP of Marketing & Public Relations.
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What was crucial in getting you this internship that made you standout from other applicants? My ability to gain face-to-face interaction with the person I wished to work with and my Career Fair Director position for the Conference gave me an advantage over everyone else.
What do you enjoy most about your internship? I enjoy the game operations of it and what it truly takes to run a whole entire baseball game. You never notice it as a fan until you actually work. Then you know exactly how everything runs and it changes your whole aspect on the challenges of running the game.
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Where do you want to/plan to go from this opportunity? I hope I can take advantage of the connections I gained through this internship and possibly gain a full time position.
Name: Erin Scott
Who do you work for?
United States Olympic Committee; Coaching Education Department
What is your formal title? Coaching Education Intern
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Please explain your duties and responsibilities:
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Part of the goal of my department (it was actually monetarily motivated) was to help
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the National Governing Bodies increase the Team USA medal count at the upcoming
Rio games.
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Worked with mobile application developers to create apps for use before and during the
Rio Games, that we tested during the Youth Olympic Games that were happening that winter in Lillehammer, Norway. I helped increase the number of app users from 3,000 to 10,000.
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Helped construct and facilitate multiple national coach leadership conferences.
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Corresponded daily with customers regarding Team USA mandated online sport safety course (Safesport).
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How did you get this internship?
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I graduated in 3.5 years from MSU. All my work experience had been in sports, and my dream was to work for the USOC, because 1. It’s the best/biggest sporting event in the world 2. It is the perfect combination of my major (Comparative Cultures and Politics) and my love (sports). I had applied the summer before my senior year and didn’t get it. Then I realized I would be graduating a semester early and took the chance to apply again for the spring. I ended up getting it in October and started in January.
What was crucial in getting you this internship that made you standout from other applicants?
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I had worked for MSU Athletic Communications for three years and I had interned for the Special Olympics the summer before. The head of my department at the USOC told me had hired me not only for those experiences, but also because my academic background was unique. It was a great combination of international cultures and sports.
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What do you enjoy most about your internship?
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So many things, but mainly the people I met and the experiences. I lived so closely with Para-Olympians and Olympians. They are all absolutely incredible people who have such a zest for life and an amazing work ethic. The people that I worked with in the office were also amazing. They are so dedicated to their jobs, and are so passionate about what they do. I also got to live, eat, and train in Olympic level facilities. I spent whole days with Olympic and Para-Olympic coaches. I got to travel to two of the premiere training sites in the world.
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Where do you want to/plan to go from this opportunity?
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I hope to continue working in sports. Whether that is for a specific sports franchise or a marketing firm that has athletic clients, I know that’s where I want to be.
Name: Sarah Neumann
Who do you work for?
Palace Sports and Entertainment
What is your formal title?
Venue Event Operations Intern
Please explain your duties and responsibilities:
•Assist in managing sold-out events at DTE Energy Music Theater, The Palace of Auburn Hills,
Meadowbrook Amphitheater, and Freedom Hill Amphitheater
•Responsible for managing schedules for over 200 guest services staff members between
100 events in four months
•Responsible for Guest Services employee on-boarding and development through scheduling trainings and venue tours
•Used AwareManager to provide resolutions for guest concerns spanning from tickets to concessions
How did you get this internship?
Interview after winning Pistons Sales Project in a PES class
What was crucial in getting you this internship that made you standout from other applicants?
Having some people on staff from the Palace who already knew my commitment to any task at hand helped and then going the extra mile with thank you notes, follow ups, and being genuine during the interview process.
What do you enjoy most about your internship?
Getting to know the part-time staff is what I enjoyed the most about my internship. I spent my down time talking to them via the phone if she called about their schedule or any moment I got a chance to see how they were doing throughout an event really benefitted me when I needed someone to do extra for me. I also think that after a 12-15 hour event day going from in and out of the office to the venue and seeing it come to life to it being torn down is such a good feeling. There are so many things that can go wrong during an event, that you roll with the punches and at night when the event is done and you reflect on the good and the bad with everyone, there is a feeling of success and also a feeling of wanting to get better the next event.
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Where do you want to/plan to go from this opportunity?
I will be going to the New Jersey Devils to be apart of their ticket sales team!
Name: Celia Ash
Who do you work for? Chippewa Athletic Fund
What is your formal title? Student Assistant
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Please explain your duties and responsibilities:
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Create invites, letters, mass emails
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Game day event management
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Assist in solicitations and renewals during campaigns and membership drive
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Organize and distribute apparel for donors
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Assist in planning of Annual Chippewa Challenge Golf Outing
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Clerical work
How did you get this internship? I heard about the opportunity at an SMA meeting. Kayla Wulff was on the executive board for SMA and worked for CAF at the time. I was able to learn more about the position and application process from her.
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What was crucial in getting you this internship that made you standout from other applicants?
Cover letter and interview skills helped me stand out to get this position. I tailored my cover letter to align with the qualifications and duties of the position. During my interview I made sure to think out of the box when answering questions.
What do you enjoy most about your internship? I enjoy the people that I work with and the people that I get to meet. Creating relationships with the donors and alumni is extremely valuable and not something that other students working in the athletic department get to experience.
Where do you want to/plan to go from this opportunity? From here I plan to do an internship abroad in Australia working in event management and logistics. After that I plan to go to graduate school.
Name: Rachael Starr
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Who do you work for?
GRFC
What is your formal title?
Game Day Intern
Please explain your duties and responsibilities:
Advertised new men’s minor soccer league team to successfully obtain a first-year fan base
exceeding 5,000 persons; operated game day headquarters, including primary oversight of
all merchandise sales and providing general information and assistance for 4,000+ fans
attending games; controlled all sales (cash and credit) for merchandise, averaging
$2,000 per match
How did you get this internship?
Previous connections with the West Michigan Soccer Community
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What was crucial in getting you this internship that made you standout from other applicants?
I reached out to the founder of the club. There was no formal job posting, but my desire and commitment proved that I would be an asset to their organization.
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What do you enjoy most about your internship?
How much responsibility I had. As a new minor league soccer team, the founder (my “boss”) was so busy so I pretty much did everything with a couple of other interns. I got to set up the field, sell t-shirts, market at some community events, be responsible for all of the money, prepare the locker rooms, etc. It gave me so much experience in a variety of different roles.
Where do you want to/plan to go from this opportunity?
I would love to work with a soccer team some day, most likely professional. As far as GRFC, it would be nice to be their Head of Operations or Public Relations when I plan on settling back down in Michigan.
Name: Kevin Pauga
Who do you work for? Michigan State University Athletics
What is your formal title? (Past) Men’s Basketball Student Manager,
(Current) Assistant Athletic Director
Please explain your duties and responsibilities: As a student manager,
I was responsible for assisting the men’s basketball coaches and student-athletes
in their daily responsibilities. I did significant work in the video room, with scouting
reports, and with statistics.
How did you get this internship? The student manager position is a competitive position. There is a tryout meeting each fall, followed by an application process, job shadow, and interview.
What was crucial in getting you this internship that made you standout from other applicants? For me, I had a skill set that was unique and filled a need. I had worked heavily with sports data and statistics in high school, and that filled a need.
What do you enjoy most about your internship? I was given opportunity. I was exposed to a lot, and most of the things were ideas and concepts that I thought I knew, but I really had no idea.
Where do you want to/plan to go from this opportunity? After graduating from MSU, I was hired full time on Coach Izzo’s staff as video coordinator (2004-08). After one year working for the Big Ten Conference, I returned to MSU as Director of Basketball Operations (2009-15), before moving into an Assistant AD role.
